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What You’ve Been Asking

Frequently Asked Questions

CALL US IF YOU DO NOT SEE YOUR QUESTION!

  • Do you take payment in cash?
    We do! HOWEVER! Our owner needs to be on site to accept cash payments. If you want to pay in cash, please call us.
  • Do you have any discounts available?
    Always! Navigate here: Specials | A Harrowing Escape ... upon checkout, there is an area to input a 'PROMO CODE' input the code that you qualify for from our discounts page.
  • What is the minimum amount of players?
    We require at LEAST 2 players per party always. This is due to the difficulty level of our rooms, and the fact that some puzzles need at least 2 players to complete.
  • Can parties of 11 or more play in the same room?
    Unfortunately, it is not possible. We can allow up to 10 in a room even though our recommendation cap is 8, but any more than that is simply not possible in one small space. We can however, divide the party up into different teams and let them play different rooms at the same time. It would not be the same room though!
  • Can you book parties over 8 players?
    Yes, if you have a party of more than eight, feel free to call us to discuss the different options available. You can also check out our 'Group Packages' page to review special offers that we have for parties larger than six, special events, or cooperate events.
  • Can I bring an infant/toddler?
    Yes, although, we ask you to book a private room or max the amount of players for the room so you do not inconvenience any other guests who might book with you and were not expecting a young child. However, it is entirely your choice.
  • What does it mean that you are pet friendly?
    This means you can bring your fur-babies in and not be turned away! As long as you let us know you plan on bringing your pet-partner and your room is a PRIVATE ROOM, you're all set to go! We also have a rescue cat that is currently staying at our place of business.
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